Most dog owners drop off in the morning, pick up in the afternoon, and never see what happens in between. That gap makes some people nervous, especially on a first appointment or with a dog who doesn’t love new places. This is what happens at Robin’s Groomingdales while you’re at work or running errands.
Check-in: more than a name on a clipboard
A groomer checks your dog first: coat condition, skin, ears, nails, mats, sore spots. We ask about temperament too. A dog who’s anxious around loud dryers gets a different approach than one who naps through anything. We’ve groomed dogs in Dunwoody since 1980, and we still build the plan around the dog in front of us instead of running everyone through the same steps.
The bath isn’t just soap and water
We match shampoo to the dog’s coat and skin. A double-coated Husky needs a different product and a different drying technique than a curly Doodle, and using the wrong one leaves a coat dull or skin irritated. Drying matters as much as the bath itself: it’s how we work mats loose before brushing instead of ripping through them, and it’s a big part of why the groom doesn’t hurt.
Cut, trim, and the details owners notice later
Once the coat is clean and dry, we cut it, following the breed’s natural shape or the look you asked for. We trim nails, check and clean ears, and tidy paw pads. Skip these and the effects show up later: nails too long start to change a dog’s gait, and an ear left unchecked can turn a mild irritation into an infection.
Why we work this way
A dog should leave the way they came in: calm, not stressed, not nicked, not rushed through a step that mattered. A groomer who knows your dog’s history notices things a stranger would miss: a new lump, a limp that wasn’t there last time, ears that need a vet instead of just a cleaning.
What to expect at drop-off
Tell us what matters before your dog’s first visit: past bad experiences, noise sensitivity, medical issues. Bring a leash, skip breakfast if your dog gets carsick, and expect questions before anyone asks you to sign anything. That conversation at the front desk shapes the whole appointment.
Book a grooming appointment with Robin’s Groomingdales in Dunwoody, or call us to talk through what your dog needs first.